FAQ
How will I listen to my exclusive podcast or audiobook?
You can listen in your preferred podcast app.
Can I use my current podcast app?
We support Apple Podcasts, Spotify, Overcast, Pocket Casts, Podcast Addict, Castbox, BeyondPod, Downcast, PlayerFM, Breaker, and RadioPublic.
Sorry, but we do not support Stitcher, Podbean, or NPR One.
You’ll also be able to listen to your audiobook or podcast purchase online.
What types of payment do you accept?
You can pay with any major credit cards, as well as Apple Pay on iOS and Google Pay on Android.
Who made this?
Your seamless listening experience is powered by Supporting Cast. Contact help@supportingcast.fm for support.
How can I change my payment details?
To update the payment method for your premium membership sign in at undeceptions.supportingcast.fm/account
Can I still listen to Undeceptions podcasts for free or do I have to have a paid subscription?
Don’t worry! You'll still be able to listen to all our regular episodes for free.
Undeceptions+ gives listeners the opportunity to gain insider access to subscriber-exclusive content, including extended episodes, outtakes, uncut interviews and peeks behind our process as we put the podcast together. Undeceptions+ subscribers are also helping us to keep the podcast sustainable and thriving.
How does this work?
Undeceptions listeners can subscribe to our premium content in just two taps, following the easy instructions. As an Undeceptions Plus subscriber, you'll be listening to all our content via a private RSS feed which will include our exclusive 'Plus' content. There's no need to be a subscriber to both the Undeceptions public podcast feed, and the Undeceptions Plus channel. If you're an Undeceptions Plus subscriber, you'll get EVERYTHING - our regular content and premium content - in the one Undeceptions Plus feed which is easy to set up in your favourite podcast app upon subscribing.
How do I access the Undeceptions+ Facebook group?
Once you're subscribed, we'll send you an email with the link where you can ask for access to the group. You can also access the link in undeceptions.com/plus dashboard, under 'Posts' (NB: you must be a subscriber and logged in to view this link).